How to sell on WhatsApp [2023]

Uvodo's Sell via Link channel allows sellers to easily sell on WhatsApp and receive payments faster for their products or services.

Why to sell via WhatsApp in the first place?

It was found that in 2022, the average shopping cart abandonment rate was 66.5%, indicating that nearly 7 out of 10 website visitors who add items to their virtual shopping carts do not complete their purchases.

The reason is that complicated and lengthy checkout processes often lead to abandoned carts, frustrated customers, and lost sales.

Selling via WhatsApp provide an easy checkout experience for customers to order on WhatsApp.

Sell via Link channel makes the checkout process easy, helps increase in sales and provides a more convenient shopping experience for customers through WhatsApp.

• You might also like to read how to get paid faster with Uvodo?

How to sell on WhatsApp with Uvodo?

To sell on WhatsApp, you should use Uvodo's 'Sell via Link'. Sell via Link is one of the eCommerce tools for small businesses by Uvodo.

The Sell via Link allows entrepreneurs, micro and small businesses, or online sellers in general, to sell products or services on WhatsApp through quick payment links.

But first, after creating an account on Uvodo make sure that 'Sell via Link' channel is set as the default homepage for your domain.

To set Sell via Link as your main homepage, navigate to the Settings → General → Homepage display, and select the channel.

Once you've set Sell via Link as your main sales channel, follow the steps below to start selling on WhatsApp:

1. Head to the 'Sell via Link' sales channel from Uvodo admin panel

2. Click on the "Create a link" button

3. Select the type of your offering: service or product

4. Add the description of your offering and hit the "Create payment link" button

Done!

Next, to sell products on WhatsApp, click on the "copy link" button and share the payment link on WhatsApp to sell and receive payments quickly.

By following these steps, you can easily start selling on WhatsApp.

Sell on WhatsApp: benefits for customers:

• Direct communication with customers. When you sell on WhatsApp, you allow customers or clients to communicate directly with you. This provides a personalized buying experience, better customer support, and faster resolution of issues, if any.

• Improved customer experience and satisfaction. Selling on WhatsApp provides a simplified checkout process and personalized communication through the platform. This, in turn, can increase customer satisfaction and loyalty, and improve the overall customer experience.

• Customer retention. By building strong customer relationships through selling on WhatsApp, your business can increase customer retention and encourage repeated orders via text.

• Building trust. Selling on WhatsApp provides direct and personalized communication through the platform. This might be essential for eCommerce businesses to build customer trust because they can interact with a real person, rather than an automated chatbot. The human interaction provides a more personalized and authentic experience on WhatsApp, which can build trust and loyalty between the customer and the seller.

Sell on WhatsApp: benefits for sellers:

• Lead generation. When you sell on WhatsApp, you can collect customer phone numbers and use for other marketing purposes.

• Increase conversion rates up to x7. By selling on WhatsApp, businesses can improve their conversion rates by up to 112% through personalized messages and promotional offers sent directly to their customers.

FAQ on how to sell on WhatsApp

How do I accept payment on WhatsApp?

You can accept payments on WhatsApp with payment links. With the payment link, you can create a payment link for a product or service, share it with customers, and accept payments on WhatsApp.

How to sell products on WhatsApp?

To sell products on WhatsApp, you can either switch to WhatsApp Business or use Uvodo's payment link feature. You can use WhatsApp Business to create product catalogs for eCommerce purposes. Also, you can create a payment link for a product and share it on WhatsApp to accept payments.

How to sell on WhatsApp Business?

In short, to sell on WhatsApp, you need to follow these steps.

1. Setup WhatApp Business Account

2. Optimize your profile

3. Create product catalogs

4. Integrate payment gateways

5. Use Marketing Techniques

Learn how to set up and use WhatsApp business for your eCommerce business.

TL; DR Sell on WhatsApp takeaways:

• Customers tend to leave the shopping cart when checkout process is complicated.

• Sell via Link is one of Uvodo's sales channels that allows online sellers to sell on WhatsApp. You can create a quick payment link for products or services, share it with clients or customers, and get paid. Selling on WhatsApp allows customers to experience smooth shopping and checkout experience.

• Sell via Link increases sales and improves user experience, simplifies the checkout process.

• Uvodo’s Sell via Link feature is a free built-in sales channel that allows buyers to pay within clicks.